Our team
These wonderful people love data and live the Customer Centricity of the future. The team behind the Persona Institute:
Stefan loves data as a basis for stories. He has been working with personas for more than 15 years. Since then, he sees everything he does from the customer's point of view and puts their needs at the centre of everything he does.
As a doctor of sociology, Branko is our target group expert and master of all data-based sedcards.
Natalie creates premium content for Persona Institute and its clients. She is the creative mastermind and responsible for the social media channels of the institute.
Jonathan knows how to get into the heads of the target group. As a word juggler, he derives tone-of-voice and the right narratives from data that are guaranteed to resonate.
Linh is a master of data: He builds audiences, probes and integrates new data sources all the time - when he's not building data-based sedcards.
As a media scientist, Annalena is the brains behind our Persona Masterclass and brings Persona knowledge to the people.
Vera writes professional articles on all Persona topics and is our critical corrective: she proofreads, puts them through their paces.
As a sociologist and content marketing professional, Janina incorporates her expertise into all kinds of well-founded content for the Persona Institute - from e-books to persona sedcards and job advertisements.
Sebastian with his company nordisch:arts programmes our Persona Profiler and makes the use of our tool an experience.