Why personas are the key to better chatbots

Why personas are the key to better chatbots

How customer-oriented is your chatbot really? Does it respond to your customers' pain points? Does it help empathetically with problems? And does it have the right answers ready? If not, personas are a solution.

Persona bot: Chat with your persona

Persona bot: Chat with your persona

Video beats images, beats text, according to marketing and media. And chatting or conversing with data-based personas beats sedcard reading, according to us. Read here what it's all about.

Data-driven recruiting

Data-driven recruiting

In the modern world of work, characterized by an applicant market and a shortage of skilled workers, recruitment methods have changed drastically. One key development is "data-driven recruiting", i.e. the use of data analysis in the recruitment process.

AI in market research

AI in market research

Create precise data-driven personas , automate complex processes and predict future market trends more accurately: artificial intelligence opens up completely new possibilities for your market research. Here you can find out which tools and approaches will shape the future of market research and what options you already have to deepen your insights, work more efficiently and better secure strategic decisions.

Personas and digital twins

Personas and digital twins

What if you could tailor your entire customer or candidate journey to the needs of your customers or applicants by talking to a digital twin of your target group? With data-based personas and the PersonaGPT function, you can.

AI and personas: pros and cons

AI and personas: pros and cons

We have already tried out the fact that ChatGPT can create personas. We also know that this is not a particularly good idea. Nevertheless, AI can actively support us in our work with personas.

Create personas with chat GPT

Create personas with chat GPT

If you look at social media, the news, magazines and blogs these days, you might get the impression that generative AI can do anything - even create personas. We explain the opportunities and risks.

AI-supported targeting

AI-supported targeting

Target group beats reach - companies have to know and address them precisely: What role artificial intelligence plays in this.

Better personas thanks to artificial intelligence

Better personas thanks to artificial intelligence

Anyone who regularly visits Netflix will, after a short time, receive recommendations for movies and series that are highly likely to be liked. How AI-based personas can also help your company: A best-practice example for more customer centricity.

Chat GPT-3 and Personas

Chat GPT-3 and Personas

An experiment: we asked Open AI's AI-based speech generator GPT-3 to write a program that generates data-driven personas . The results.