People & Culture

Attracting and retaining people, and supporting them through change.

Data-driven candidate, employee, and change personas reveal what different groups need, what motivates them, and what they achieve—throughout their entire relationship with the company.

Data in accordance with DIN standardsRepresentative insightsConcrete playbooks
C
Candidatewin
E
Employeebind
Ch
Changeaccompany

Three perspectives. A comprehensive understanding.

People change roles, but their needs don't change overnight. Personas provide a common data foundation for recruiting, employee experience, retention, internal communication, and change management.

Attracting Talent

Candidate Personas

Understand who you want to reach, what attracts top talent, and where relevant touchpoints arise.

  • Recruiting & HR Marketing
  • Employer Branding
  • Job Postings & Career Pages
  • Candidate Journey & Media
Retaining Employees

Employee Personas

Identify the needs, factors that foster engagement, and differences among employee groups.

  • Employee Experience & Retention
  • Benefits & Employee Development
  • Learning & Hybrid Work
  • Employee Journey
Shaping Change

Change Personas

Identify perspectives, information needs, and barriers to acceptance regarding specific changes.

  • Transformation & Reorganization
  • Change Communication
  • Cultural Change & Participation
  • Technology Rollouts

Typical Responsibilities for People & Culture

Don't start with a persona type; start with the decision you want to improve.

Reach the right talent more effectively

Derive well-founded insights into channels, messages, motivations, and barriers for recruiting campaigns.

Strengthen Employee Retention

Understand the different expectations and retention factors among the workforce.

Improving the Employee Experience

Align touchpoints, offerings, and internal services with real needs.

Differentiating Internal Communication

Select content, formats, and channels based on the target audience and situation.

Encourage a willingness to change

Identify barriers to acceptance and develop appropriate interventions.

Bringing Stakeholders Together

Establish a shared, data-driven understanding rather than relying on conflicting assumptions.

One Lifecycle, Many Decisions

Understanding your target audience doesn't end when the contract is signed.

Candidate, Employee, and Change Personas can build on one another, thereby enabling a consistent view of people across organizational boundaries.

01Attention
02Application
03Onboarding
04Development & Retention
05Change

PersonaGPT

Chat or talk with Candidate, Employee, and Change Personas.

Persona insights become a dialogue: Employees can type or voice their questions. PersonaGPT responds based on the relevant persona data, making needs, motivators, and potential barriers immediately accessible.

Ask questions about benefits, working conditions, and retention factorsReview job postings, candidate journeys, and internal communication from a persona perspectiveBetter understand reactions and information needs during times of changeChat and speak in German or English
Learn more about PersonaGPT →
EEmployee Persona
Ready for chat and voice
What would strengthen your loyalty to your employer?
What matters to me are opportunities for growth, transparent decision-making, and opportunities that truly fit into my day-to-day work.
Write or record your question …

Here's what the result looks like

Examples of a Matrix, Sedcard, and Playbook

Using IT employees as an example, see how target audience data, persona profiles, and operational recommendations all fit together.

Data Instead of Gut Feelings

Which people in your organization would you like to understand better?

We'll work with you to determine whether Candidate, Employee, or Change Personas are the right fit for your project—and what data is relevant for each.

AI responses may contain errors. More information

AI responses may contain errors. More information