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Personal characteristics & attitudes

Hobbies and interests
Cooking and baking: 65%
Read: 63%
Meeting friends: 60%
Gardening and plants: 57%
Outdoor activities: 56%
Pets: 49%
Doing sport and fitness: 45%
Travel: 43%
DIY and arts and crafts: 41%
Board and card games: 27%
Meditation and wellness: 25%
Technology and computers: 24%
Video games: 20%
Photography: 19%
Writing: 11%
Cars and vehicles: 10%
Making music: 7%
Other(s): 5%
I don't know: 0%
Important aspects of life
A happy relationship: 53%
Security: 50%
Leading an honest and respectable life: 49%
Making my own decisions: 46%
Social justice: 45%
Enjoy life: 28%
New learning: 16%
Traditions: 7%
Be successful: 5%
Advance in my career: 1%
A look at the personal future
Neither optimistic nor pessimistic: 44%
Rather optimistic: 22%
Rather pessimistic: 20%
Very optimistic: 6%
Very pessimistic: 6%
I don't know: 2%
Attitude towards innovation
I only buy new technologies if they have been tried and tested in practice: 55%
I like to try out innovative products: 30%
I like to keep up with the latest technology: 25%
None of the above: 14%
The products I buy must meet the highest standards: 8%
Among my friends, I'm usually the first to try out new technology: 6%
Always having the latest technology is important to me: 4%
Types of innovation adaptation
Latecomers: 51%
Early majority: 28%
Late majority: 17%
Early adopters: 4%
Innovators: 1%
Food attitudes
I actively try to eat healthily: 72%
I try to eat less meat: 63%
I avoid artificial flavorings and preservatives: 56%
Food must be convenient and fast: 25%
I don't like cooking: 18%
I have one or more food intolerances: 14%
I am on a strict diet for health reasons: 11%.
I hardly have time for a proper meal: 9%
None of the above: 4%
Internet settings
I could no longer imagine life without the Internet: 67%
I am worried that my data is being misused on the Internet: 50%
It is important to me to have good mobile Internet reception anytime and anywhere: 50%
I protect my data: 48%
I am well protected against viruses and data misuse: 48%
Mobile phone reception is good in the area where I live: 42%
Storing confidential data online is too insecure for me: 33%
The latest mobile communications standard is very important to me (5G): 13%
None of the above: 2%
Attitudes towards digital media
Digital services enable me to discover new and exciting content: 46%
I prefer physical media for movies, books or music (vinyl, CDs, DVDs,...): 37%
It's too expensive to be able to afford all the streaming services I want: 32%
I would like to access my music / movies on all devices (TV, tablet, smartphone, ...): 30%
Best picture and sound quality is important to me: 30%
I prefer digital content because it's easier to manage: 27%
I use alternative websites or apps to consume paid content for free: 23%
None of the above: 10%
Attitudes towards services
I prefer services with personal contact: 45%
None of the above: 29%
I am happy to pay for services that make my life easier and more convenient: 24%
I like to organize my life with my smartphone: 20%
I tend to book services online: 14%
I am often dissatisfied with services: 6%
Attitudes towards health care
I undergo regular medical examinations: 65%
I actively do something to stay healthy: 59%
The healthcare system often lets patients down: 47%
I could imagine online consultation hours via app or online chat: 45%
I would like to do more for my health: 43%
I can imagine getting a prescription for cannabis for medical reasons: 41%
Patients have to pay too much for medication and medical treatment: 41%
I prefer alternative healing methods to classical medicine: 20%
None of the above: 2%
Attitudes to travel
When I travel, I use my smartphone as a travel guide: 40%
When traveling, I always make sure to take the cheapest offer: 35%
I want to experience something unique when I travel: 29%
Fear of terrorist attacks and political crises influence my travel behavior: 25%
Sustainable travel is important to me: 23%
None of the above: 13%
When I travel, I book accommodation, rental cars etc. spontaneously using my smartphone: 10%
Attitudes towards personal finances
I am fully aware of my financial situation: 69%
I am worried about my financial future: 41%
I could imagine handling all financial matters exclusively online: 33%
I could save a lot of money if a financial expert advised me (taxes, insurance, ...): 16%
I could imagine managing all my financial matters exclusively via smartphone: 12%
None of the above: 10%
I can imagine getting all my financial services from internet companies like Apple or Google: 4%
Managing my personal financial affairs is too complicated for me: 0%
Attitudes towards mobility
Owning a car is important to me: 58%
I would like to switch to more environmentally friendly means of transport: 35%
Public transport in my region is good: 31%
Driving is bad for the environment: 25%
I am a car enthusiast: 21%
There are not enough parking spaces in my neighborhood: 21%
I spend too much time commuting: 8%
I can imagine getting into a self-driving cab: 6%
None of the above: 6%

Media use & consumption

Advertising touchpoints
Online stores: 50%
Search engines: 49%
Social media websites and apps: 39%
Video portals (e.g. YouTube): 39%
Newsletter: 37%
Other apps (smartphone / tablet / console / PC / smart TV): 33%
Other(s): 33%
Websites and apps of brands and products: 29%
Video streaming services (e.g. Netflix, Amazon Prime): 23%
Editorial websites and apps (e.g. news sites and magazines): 22%
Video games (smartphone / tablet / console / PC / smart TV): 21%
Music portals and streaming services (e.g. Spotify): 10%
Blogs / Forums: 9%
I have not come across any digital advertising: 8%
I don't know: 6%
Use of publishing media
Daily newspapers (print): 52%
Books (print): 51%
ePaper / online news websites: 42%
Magazines (print): 32%
eBooks: 25%
Weekly newspaper (print): 24%
Podcasts: 23%
Audiobooks (Download): 20%
E-mags / magazine websites (on topics such as fashion, sport, ...): 10%
None of the above: 8%
Consumption of magazines and weeklies by brand
Other(s): 47%
Image of the woman: 31%
Gala: 19%
The Mirror: 16%
Focus: 16%
Brigitte: 13%
Colorful: 13%
TV Spielfilm: 13%
star: 13%
Hörzu: 9%
TV Digital: 9%
Bild am Sonntag: 9%
Glamour: 6%
National Geographic: 3%
The time: 3%
Vogue: 3%
Cosmopolitan: 3%
I have not read any in the last 3 months: 3%
kicker: 0%
Rolling Stone: 0%
Sport Bild: 0%
Elle: 0%
Social network usage by brand
Facebook: 83%
YouTube: 64%
Instagram: 48%
Pinterest: 45%
TikTok: 19%
Twitter: 12%
LinkedIn: 10%
Snapchat: 10%
XING: 5%
Other(s): 5%
Flickr: 2%
Reddit: 2%
Tumblr: 2%
Twitch: 2%
WeChat: 2%
Yodel: 0%
Use of social networks by frequency
Daily: 67%
Several times a week: 17%
Never: 10%
Once a week: 5%
Several times a month: 2%
Once a month: 0%
Less often: 0%
Activities on social media
Private messages sent: 69%
Posts liked by other users: 47%
Commented on posts: 42%
Images / videos posted: 36%
Posts shared by other users: 36%
Text posts / status updates: 35%
Persons followed: 32%
Posts liked by companies: 13%
I only use social media passively: 13%
Company followed: 9%
I have not used social media: 7%
Company posts shared: 6%
Social media usage by platform type
Messengers (like WhatsApp,...): 76%
Social networks (such as Facebook): 65%
Share media (such as on Snapchat, Instagram, YouTube, Pinterest,...): 59%
Business networks (e.g. LinkedIn): 12%
Review platforms (such as Yelp, Tripadvisor ...): 12%
(Micro-)blogging (Twitter, Tumblr, WordPress...): 8%
Other(s): 4%
I use social media irregularly: 4%
Discussion forums (Reddit, Quora,...): 2%
Internet usage by device
Smartphone: 92%
Tablet: 56%
Smart TV: 46%
Notebook (without touchscreen): 44%
Desktop PC: 38%
Laptop with touchscreen: 26%
Smart speakers (such as Amazon Echo): 23%
Smartwatch: 22%
Streaming device (such as AppleTV, Chromecast, ...): 11%
Internet access by type
Broadband (DSL, cable, ...): 47%
Mobile connection via smartphone / tablet: 20%
UMTS / GPRS / LTE router: 20%
I don't know: 8%
the landlord's/neighbor's wireless connection: 3%
Other connection technologies: 2%
Satellite access: 0%
I do not have an internet connection at home: 0%
Media usage by channel
(mobile) Internet: 100%
TV: 97%
Radio: 83%
Newspapers: 64%
Magazines: 55%
Cinema: 10%
Website and online service usage by type
Search engines: 98%
Online stores: 80%
News websites and apps: 41%
Newsletter: 41%
Video websites and apps (such as YouTube): 37%
Social media websites and apps: 33%
Corporate websites and apps: 29%
Blogs: 8%
None of the above: 0%
Purchasing settings
When shopping, I look out for special offers: 75%
Clothing and shoes must be comfortable first and foremost: 65%
Being well dressed is very important to me: 61%
I tend to make impulse purchases when I go shopping: 46%
I always store in the same stores: 35%
None of the above: 0%
Online shopping settings
Before making a major purchase, I research online: 68%
Customer reviews on the Internet are very helpful: 60%
I usually manage regular / recurring orders directly via my smartphone or tablet: 26%
Sometimes I deliberately order more products than I want to keep: 11%
None of the above: 11%
I miss the shopping experience when I store online: 9%
When I buy an item, I want to have it in my hands on the same day: 9%
When I order something, I prefer express delivery: 2%
Brand Awareness by Category
Consumer electronics: 64%
Smartphone: 61%
Clothing: 48%
Household appliances: 45%
Shoes: 42%
TV and HiFi: 41%
Cosmetics and personal care: 37%
PC / Notebook: 34%
Clothing: 32%
Detergents and cleaning agents: 32%
Cars, motorcycles, bicycles: 31%
Pet supplies: 21%
None of the above: 20%
Food and non-alcoholic beverages: 20%
Bags and accessories: 18%
Sports and outdoor products: 15%
Alcoholic beverages: 14%
Furniture and household goods: 13%
DIY and garden products: 13%
Stationery and craft supplies: 8%
Toys and baby products: 8%
Purchase decision makers by category
Clothing, shoes, accessories: 94%
Household appliances: 86%
Goods for daily needs (food, beverages, detergents + cleaning agents, drugstore supplies): 85%
Furniture + household goods: 76%
Consumer electronics (e.g. TV, smartphones): 63%
Finance & insurance, telecommunications & electricity providers : 62%
Travel: 58%
Cars, motorcycles, bicycles: 50%
Media (video, music, games): 49%
Real estate: 30%
Toys + baby products: 28%
None of the above: 2%
Sources of inspiration for new products
Friends and acquaintances: 65%
Search engines (such as Google): 61%
Online stores: 55%
In the store: 55%
Magazines and newspapers: 37%
Voucher and deal websites and apps: 35%
Brand websites and apps: 33%
Customer ratings: 29%
Social media websites and apps: 29%
Price comparison websites: 25%
Online forums: 20%
Video websites and apps (such as YouTube): 20%
Magazine and newspaper websites and apps: 16%
Celebrities: 8%
Blogs and podcasts: 6%
None of the above: 4%
Question/answer websites and apps: 2%
Information sources for product research
Search engines (such as Google): 75%
Online stores: 55%
Customer ratings: 49%
In the store: 41%
Price comparison websites: 35%
Brand websites and apps: 33%
Friends and acquaintances: 31%
Online forums: 18%
Magazines and newspapers: 14%
Magazine and newspaper websites and apps: 12%
Video websites and apps (such as YouTube): 12%
Voucher and deal websites and apps: 10%
Question/answer websites and apps: 10%
Social media websites and apps: 8%
Blogs and podcasts: 2%
None of the above: 2%
Interest in product categories
Drugstore + health products: 84%
Shoes: 82%
Clothing: 82%
Food & drink: 77%
Cosmetics + body care: 68%
Furniture + household goods: 65%
Bags + accessories: 56%
Detergents & cleaning agents,: 53%
Books, movies, music & games: 49%
DIY + garden products: 46%
Household appliances: 46%
Stationery + hobby supplies: 42%
Pet supplies: 42%
Travel: 42%
Consumer electronics (e.g. TV, smartphones): 40%
Sports + outdoor products: 30%
Bicycles: 23%
Cars: 23%
Toys + baby products: 14%
Motorcycles: 4%
None of the above: 2%
Relevance of digital services
Check online whether the product is available in the store: 54%
Return/exchange products in store that were ordered online: 44%
Order online and collect in store: 37%
Home delivery of products purchased in store: 32%
None of the above: 19%
Buy in store and return by post: 18%
Online store search: 16%
Collect ordered products from the store outside opening hours: 14%
Online purchases by category
Clothing: 63%
Books, movies, music + games (excluding downloads): 42%
Shoes: 42%
Household appliances: 40%
Drugstore + health products: 32%
DIY + garden products: 30%
Cosmetics + body care: 28%
Pet supplies: 28%
Bags + accessories: 23%
Furniture + household goods: 21%
Consumer electronics (e.g. TV, smartphones): 18%
Sports + outdoor products: 18%
Stationery + hobby supplies: 12%
Toys + baby products: 11%
Other(s): 5%
I have never bought anything online: 4%
No answer: 0%
Offline purchases by type
Drugstore / Perfumery: 81%
DIY / garden center: 79%
Pharmacy: 79%
Clothes / shoe store: 67%
Department store: 47%
Bookstore: 37%
Furnishing and decoration store: 37%
Electronics store: 32%
Furniture store: 30%
Jewelry store / jeweler: 19%
Sports store: 18%
Wholesale: 12%
None of the above: 2%
Online vs. offline product research by category
Household appliances: 60%
Books, movies, music & games: 51%
Clothing: 47%
Consumer electronics (e.g. TV, smartphones): 44%
Furniture + household goods: 35%
Shoes: 35%
Bags + accessories: 30%
Cosmetics + body care: 28%
DIY + garden products: 28%
Pet supplies: 25%
Stationery + hobby supplies: 21%
Cars, motorcycles, bicycles: 19%
Drugstore + health products: 19%
Sports + outdoor products: 16%
None of the above: 11%
Toys + baby products: 7%
Online payments by brand
PayPal: 92%
Klarna: 53%
Amazon Pay: 25%
giropay: 19%
Google Pay: 14%
Apple Pay: 11%
AfterPay: 6%
paydirekt: 6%
Other(s): 6%
BillPay: 3%
Masterpass: 0%
MoneyGram: 0%
Neteller: 0%
Skrill: 0%
TransferWise: 0%
Trustly: 0%
Food shopping by type
Supermarket (usual size): 95%
Discounter: 77%
Pharmacy: 70%
Bakery or bistro: 61%
Supermarket (Large): 47%
Delicatessen counters in supermarkets: 46%
Farmers' market: 42%
Specialist retailers: 35%
Online store / online retail: 14%
Health food store: 14%
Mini-market / kiosk: 4%
Food voucher providers: 2%
Other(s): 0%
I do not buy products for daily use: 0%
Cloud service usage
Online data and images stored: 47%
None of the above: 33%
Online backup for computers or smartphones: 32%
Online applications to create Office documents (such as Google Docs, Microsoft Office Online, ...): 28%
Smartphone by brand
Samsung: 47%
Huawei: 16%
Apple: 15%
Xiaomi/Mi: 9%
Other(s): 4%
LG: 2%
Motorola: 2%
Nokia: 2%
ZTE: 2%
Sony: 2%
OPPO: 0%
No answer: 0%
I don't know: 0%
Realme: 0%
OnePlus: 0%
HTC: 0%
Google: 0%
TV content preferences by genre
News (local or national): 74%
Thriller / Mystery / Crime thriller: 68%
Documentaries: 64%
Comedies: 47%
Science fiction and fantasy: 45%
Talk shows: 39%
Dramas: 38%
Music videos & shows: 33%
Sport: 32%
Soap operas + telenovas: 30%
Horror: 27%
Game shows: 24%
Reality TV: 23%
Other(s): 15%
Animation (cartoons, anime,...): 14%
Children's programs: 12%
Religious: 5%
I don't know: 2%
Video game preferences by genre (if played)
Strategy: 57%
Other(s): 43%
Adventure: 17%
Role-playing games: 17%
Simulators: 17%
Sport: 15%
Action adventure: 11%
Action (platform games, fighting games): 6%
Casual: 4%
MMO (massively multiplayer online games): 4%
MMORPG (massively multiplayer online role-playing games): 4%
MOBA (Multiplayer online battle arenas): 0%
Shooters: 0%
I don't know: 0%
Name:
Living situation
NameName (male): Thomas, Michael, Andreas, Stefan, Frank
Name (female): Sabine, Susanne, Claudia, Petra, Andrea
Age50 - 64 years: 100%
18 - 29 years: 0%
30 - 49 years: 0%
GenderFemale: 100%
Male: 0%
Marital statusMarried: 49%
Divorced / widowed: 24%
In a relationship: 14%
Single / unmarried: 13%
I'd rather not say: 0%
StateBavaria: 81%
Baden-Württemberg: 11%
Berlin: 3%
Hamburg: 2%
Hesse: 1%
Mecklenburg-Western Pomerania: 1%
North Rhine-Westphalia: 1%
Brandenburg: 0%
Bremen: 0%
Lower Saxony: 0%
Rhineland-Palatinate: 0%
Saarland: 0%
Saxony: 0%
Saxony-Anhalt: 0%
Schleswig-Holstein: 0%
Thuringia: 0%
Size of residence20,000 to 100,000 inhabitants (Schwandorf, Lichtenfels, Ansbach, Roth, Kulmbach): 30%
Less than 5,000 inhabitants (Weismain, Iphofen, Bärnau, Seßlach, Bischofsheim a.d.Rhön): 27%
5,000 to 20,000 inhabitants (Grafenwöhr, Velburg, Feuchtwangen, Berching, Hammelburg): 23%
100,000 to 500,000 inhabitants (Augsburg, Ingolstadt, Würzburg, Regensburg, Erlangen): 12%
500,000 to 1,000,000 inhabitants (Nuremberg): 4%
1,000,000 to 5,000,000 inhabitants (Munich): 1%
Housing situationRented house/apartment: 55%
Owner-occupied house/apartment: 45%
Household size2 people: 51%
1 person: 26%
3 people: 16%
4 people: 7%
5 or more people: 1%
Annual net income36,000 to 50,400 euros: 21%
Less than 18,000 euros: 15%
26,400 to 36,000 euros: 14%
I'd rather not say: 14%
21,600 to 26,400 euros: 9%
18,000 to 21.600 euros: 8%
69,600 to 91,200 euros: 8%
50,400 to 69,600 euros: 7%
91,200 to 117,600 euros: 2%
117,600 to 148,800 euros: 1%
More than 148,800 euros: 1%
Children under 14 in the householdNo children: 93%
1 child: 6%
2 children: 1%
3 children: 0%
4 children: 0%
5 or more children: 0%
TrainingVocational training (journeyman / master craftsman): 54%
Secondary school leaving certificate, intermediate school leaving certificate, intermediate maturity: 34%
Higher education entrance qualification / Abitur: 11%
No formal education: 0%
Primary school: 0%
Bachelor's degree or comparable: 0%
Master's degree or comparable: 0%
Doctorate or comparable: 0%
Vehicle ownershipCar: 90%
Bicycle: 73%
E-bike: 21%
Scooter (such as Vespa): 8%
Motorcycle: 6%
None of the above: 2%
Impact of the COVID-19 pandemicI avoid face-to-face encounters with other people: 67%
I buy more online (whether products or services): 58%
I have changed vacation plans or canceled vacations: 51%
I have tried to spend less money: 33%
I have experienced anxiety and feelings of stress: 30%
My financial situation has worsened: 29%
I have worked more from home: 17%
None of the above: 6%
Insurances by type Health insurance: 100%
Household contents insurance: 88%
Car insurance: 82%
Personal liability insurance: 82%
Accident insurance: 53%
Building insurance: 45%
Legal expenses insurance: 45%
Life insurance: 35%
Other(s): 8%
Don't know: 0%
I don't have any insurance: 0%
Diets and nutritionI don't follow any dietary rules: 49%
Low-carb / no-carb: 19%
Gluten-free: 9%
Lactose-free (no dairy products): 7%
Vegan: 4%
Vegetarian: 4%
Other(s): 2%
Hobbies and interestsCooking and baking: 65%
Reading: 63%
Meeting friends: 60%
Gardening and plants: 57%
Outdoor activities: 56%
Pets: 49%
Sports and fitness: 45%
Traveling: 43%
DIY and arts and crafts: 41%
Board and card games: 27%
Meditating and wellness: 25%
Technology and computers: 24%
Video games: 20%
Photography: 19%
Writing: 11%
Cars and vehicles: 10%
Making music: 7%
Other(s): 5%
Don't know: 0%
Important aspects of lifeA happy relationship: 53%
Security: 50%
Living an honest and respectable life: 49%
Making my own decisions: 46%
Social justice: 45%
Enjoying life: 28%
Learning new things: 16%
Traditions: 7%
Being successful: 5%
Progressing in my career: 1%
A look at the personal futureNeither optimistic nor pessimistic: 44%
Rather optimistic: 22%
Rather pessimistic: 20%
Very optimistic: 6%
Very pessimistic: 6%
Don't know: 2%
Attitude towards innovationI only buy new technologies if they have been tested in practice: 55%
I like to try out innovative products: 30%
I like to keep up with the latest technology: 25%
None of the above: 14%
Products that I buy must meet the highest standards: 8%
Among my friends, I am usually the first to try out new technology: 6%
Always having the latest technology is important to me: 4%
Types of innovation adaptationLatecomers: 51%
Early majority: 28%
Late majority: 17%
Early adopters: 4%
Innovators: 1%
Food attitudesI actively try to eat healthily: 72%
I try to eat less meat: 63%
I avoid artificial flavorings and preservatives: 56%
Food has to be convenient and quick: 25%
I don't like cooking: 18%
I have one or more food intolerances: 14%
I follow a strict diet for health reasons: 11%
I hardly have time for a proper meal: 9%
None of the above: 4%
Internet settingsI could no longer imagine life without the Internet: 67%
I am worried about my data being misused on the Internet: 50%
It is important to me to have good mobile Internet reception anytime and anywhere: 50%
I protect my data: 48%
I am well protected against viruses and data misuse: 48%
Mobile reception is good where I live: 42%
Storing confidential data online is too insecure for me: 33%
The latest mobile communications standard is very important to me (5G): 13%
None of the above: 2%
Attitudes towards digital mediaDigital services allow me to discover new and exciting content: 46%
I prefer physical media for movies, books or music (vinyl, CDs, DVDs,...): 37%
It's too expensive to afford all the streaming services I want: 32%
I want to access my music / movies on all devices (TV, tablet, smartphone, ...): 30%
Best picture and sound quality is important to me: 30%
I prefer digital content because it is easier to manage: 27%
I use alternative websites or apps to consume paid content for free: 23%
None of the above: 10%
Attitudes towards servicesI prefer services with personal contact: 45%
None of the above: 29%
I am happy to pay for services that make my life easier and more convenient: 24%
I like to organize my life with my smartphone: 20%
I tend to book services online: 14%
I am often dissatisfied with services: 6%
Attitudes towards health careI undergo regular medical check-ups: 65%
I actively do something to stay healthy: 59%
The healthcare system often lets patients down: 47%
I could imagine online consultations via app or online chat: 45%
I would like to do more for my health: 43%
I can imagine being prescribed canabis for medical reasons: 41%
Patients have to pay too much for medication and medical treatment: 41%
I prefer alternative healing methods to traditional medicine: 20%
None of the above: 2%
Attitudes to travelWhen I travel, I use my smartphone as a travel guide: 40%
When I travel, I always make sure I get the cheapest deal: 35%
I want to experience something unique when I travel: 29%
Fear of terrorist attacks and political crises influence my travel behavior: 25%
Sustainable travel is important to me: 23%
None of the above: 13%
When I travel, I book accommodation, rental cars etc. spontaneously using my smartphone: 10%
Attitudes towards personal financesI am fully aware of my financial situation: 69%
I am worried about my financial future: 41%
I could imagine handling all my financial matters exclusively online: 33%
I could save a lot of money if a financial expert advised me (taxes, insurance, ...): 16%
I could imagine handling all my financial affairs exclusively via smartphone: 12%
None of the above: 10%
I could imagine getting all my financial services from internet companies such as Apple or Google: 4%
Managing my personal financial affairs is too complicated for me: 0%
Attitudes towards mobilityOwning a car is important to me: 58%
I would like to switch to more environmentally friendly means of transport: 35%
Public transport in my region is good: 31%
Driving a car is bad for the environment: 25%
I am a car lover: 21%
There are not enough parking spaces in my neighborhood: 21%
I spend too much time commuting: 8%
I can imagine getting into a self-driving cab: 6%
None of the above: 6%
Advertising touchpointsOnline stores: 50%
Search engines: 49%
Social media websites and apps: 39%
Video portals (e.g. YouTube): 39%
Newsletters: 37%
Other apps (smartphone / tablet / console / PC / smart TV): 33%
Other(s): 33%
Websites and apps of brands and products: 29%
Video streaming services (e.g. Netflix, Amazon Prime): 23%
Editorial websites and apps (e.g. news sites and magazines): 22% e.g. news sites and magazines): 22%
Video games (smartphone / tablet / console / PC / smart TV): 21%
Music portals and streaming services (e.g. Spotify): 10%
Blogs / forums: 9%
I have not come across any digital advertising: 8%
I don't know: 6%
Use of publishing mediaDaily newspapers (print): 52%
Books (print): 51%
ePaper / online news websites: 42%
Magazines (print): 32%
eBooks: 25%
Weekly newspaper (print): 24%
Podcasts: 23%
Audio books (download): 20%
E-mags / magazine websites (on topics such as fashion, sport, ...): 10%
None of the above: 8%
Consumption of magazines and weeklies by brandOther(s): 47%
Bild der Frau: 31%
Gala: 19%
Der Spiegel: 16%
Focus: 16%
Brigitte: 13%
Bunte: 13%
TV Spielfilm: 13%
stern: 13%
Hörzu: 9%
TV Digital: 9%
Bild am Sonntag: 9%
Glamour: 6%
National Geographic: 3%
Die Zeit: 3%
Vogue: 3%
Cosmopolitan: 3%
I haven't read any in the last 3 months: 3%
kicker: 0%
Rolling Stone: 0%
Sport Bild: 0%
Elle: 0%
Social network usage by brandFacebook: 83%
YouTube: 64%
Instagram: 48%
Pinterest: 45%
TikTok: 19%
Twitter: 12%
LinkedIn: 10%
Snapchat: 10%
XING: 5%
Other(s): 5%
Flickr: 2%
Reddit: 2%
Tumblr: 2%
Twitch: 2%
WeChat: 2%
Yodel: 0%
Use of social networks by frequencyDaily: 67%
Several times a week: 17%
Never: 10%
Once a week: 5%
Several times a month: 2%
Once a month: 0%
Less often: 0%
Activities on social mediaSent private messages: 69%
Liked other users' posts: 47%
Commented on posts: 42%
Posted pictures / videos: 36%
Shared other users' posts: 36%
Text posts / status updates: 35%
Followed people: 32%
Liked posts from companies: 13%
I only use social media passively: 13%
Followed companies: 9%
I did not use social media: 7%
Company posts shared: 6%
Social media usage by platform typeMessengers (like WhatsApp,...): 76%
Social networks (such as Facebook): 65%
Sharing media (such as on Snapchat, Instagram, YouTube, Pinterest,...): 59%
Business networks (e.g. LinkedIn): 12%
Review platforms (such as Yelp, Tripadvisor...): 12%
(Micro-)blogging (Twitter, Tumblr, WordPress...): 8%
Other(s): 4%
I use social media irregularly: 4%
Discussion forums (Reddit, Quora,...): 2%
Internet usage by deviceSmartphone: 92%
Tablet: 56%
Smart TV: 46%
Notebook (without touchscreen): 44%
Desktop PC: 38%
Laptop with touchscreen: 26%
Smart speakers (such as Amazon Echo): 23%
Smartwatch: 22%
Streaming device (such as AppleTV, Chromecast, ...): 11%
Internet access by typeBroadband (DSL, cable, ...): 47%
Mobile connection via smartphone / tablet: 20%
UMTS / GPRS / LTE router: 20%
Don't know: 8%
Landlord/neighbor's wireless connection: 3%
Other connection technologies: 2%
Satellite access: 0%
I don't have an Internet connection at home: 0%
Media usage by channel(mobile) Internet: 100%
TV: 97%
Radio: 83%
Newspapers: 64%
Magazines: 55%
Cinema: 10%
Website and online service usage by typeSearch engines: 98%
Online stores: 80%
News websites and apps: 41%
Newsletters: 41%
Video websites and apps (such as YouTube): 37%
Social media websites and apps: 33%
Corporate websites and apps: 29%
Blogs: 8%
None of the above: 0%
Purchasing settingsWhen shopping, I look out for special offers: 75%
Clothes and shoes have to be comfortable first and foremost: 65%
Being well dressed is very important to me: 61%
When strolling around, I tend to buy on impulse: 46%
I always store in the same stores: 35%
None of the above: 0%
Online shopping settingsBefore making a major purchase, I research online: 68%
Customer reviews on the internet are very helpful: 60%
I usually manage regular/recurring orders directly via my smartphone or tablet: 26%
Sometimes I deliberately order more products than I want to keep: 11%
None of the above: 11%
I miss the shopping experience when I store online: 9%
When I buy an item, I want to have it in my hands the same day: 9%
When I order something, I prefer express shipping: 2%
Brand Awareness by CategoryConsumer electronics: 64%
Smartphone: 61%
Clothing: 48%
Household appliances: 45%
Shoes: 42%
TV and hi-fi: 41%
Cosmetics and personal care: 37%
PC / notebook: 34%
Clothing: 32%
Washing and cleaning products: 32%
Cars, motorcycles, bicycles: 31%
Pet supplies: 21%
None of the above: 20%
Food and non-alcoholic beverages: 20%
Bags and accessories: 18%
Sports and outdoor products: 15%
Alcoholic beverages: 14%
Furniture and household goods: 13%
DIY and garden products: 13%
Stationery and craft supplies: 8%
Toys and baby products: 8%
Purchase decision makers by categoryClothing, shoes, accessories: 94%
Household appliances: 86%
Everyday consumer goods (food, drinks, detergents + cleaning products, drugstore supplies): 85%
Furniture + household goods: 76%
Consumer electronics (e.g. TV, smartphones): 63%
Finance & insurance, telecommunications & electricity providers : 62%
Travel: 58%
Cars, motorcycles, bicycles: 50%
Media (video, music, games): 49%
Real estate: 30%
Toys + baby products: 28%
None of the above: 2%
Sources of inspiration for new productsFriends and acquaintances: 65%
Search engines (such as Google): 61%
Online stores: 55%
In-store: 55%
Magazines and newspapers: 37%
Voucher and deal websites and apps: 35%
Brand websites and apps: 33%
Customer reviews: 29%
Social media websites and apps: 29%
Price comparison websites: 25%
Online forums: 20%
Video websites and apps (such as YouTube): 20%
Magazine and newspaper websites and apps: 16%
Celebrities: 8%
Blogs and podcasts: 6%
None of the above: 4%
Question/answer websites and apps: 2%
Information sources for product researchSearch engines (such as Google): 75%
Online stores: 55%
Customer reviews: 49%
In-store: 41%
Price comparison websites: 35%
Brand websites and apps: 33%
Friends and acquaintances: 31%
Online forums: 18%
Magazines and newspapers: 14%
Magazine and newspaper websites and apps: 12%
Video websites and apps (such as YouTube): 12%
Voucher and deal websites and apps: 10%
Question/answer websites and apps: 10%
Social media websites and apps: 8%
Blogs and podcasts: 2%
None of the above: 2%
Interest in product categoriesDrugstore + health products: 84%
Shoes: 82%
Clothing: 82%
Food & drink: 77%
Cosmetics + body care: 68%
Furniture + household goods: 65%
Bags + accessories: 56%
Washing & cleaning products,: 53%
Books, films, music & games: 49%
DIY + garden products: 46%
Household appliances: 46%
Stationery + hobby supplies: 42%
Pet supplies: 42%
Travel: 42%
Consumer electronics (e.g. TV, smartphones): 42% e.g. TV, smartphones): 40%
Sports + outdoor products: 30%
Bicycles: 23%
Cars: 23%
Toys + baby products: 14%
Motorcycles: 4%
None of the above: 2%
Relevance of digital servicesCheck online whether the product is available in store: 54%
Return/exchange products ordered online in store: 44%
Order online and collect in store: 37%
Home delivery of products purchased in store: 32%
None of the above: 19%
Buy in store and return by post: 18%
Online store search: 16%
Collect products ordered in store outside opening hours: 14%
Online purchases by categoryClothing: 63%
Books, films, music + games (excluding downloads): 42%
Shoes: 42%
Household appliances: 40%
Drugstore + health products: 32%
DIY + garden products: 30%
Cosmetics + body care: 28%
Pet supplies: 28%
Bags + accessories: 23%
Furniture + household goods: 21%
Consumer electronics (e.g. TV, smartphones): 18% Sports + outdoor products: 18% Stationery + hobby supplies: 12% Toys + baby products: 11% Other(s): 5% e.g. TV, smartphones): 18%
Sports + outdoor products: 18%
Stationery + hobby supplies: 12%
Toys + baby products: 11%
Other(s): 5%
I have never bought anything online: 4%
No answer: 0%
Offline purchases by typeDrugstore / perfumery: 81%
DIY / garden center: 79%
Pharmacy: 79%
Clothes / shoe store: 67%
Department store: 47%
Bookstore: 37%
Furnishing and decoration store: 37%
Electronics store: 32%
Furniture store: 30%
Jewelry store / jeweler: 19%
Sports store: 18%
Wholesale: 12%
None of the above: 2%
Online vs. offline product research by categoryHousehold appliances: 60%
Books, films, music & games: 51%
Clothing: 47%
Consumer electronics (e.g. TV, smartphones): 44%
Furniture + household goods: 35%
Shoes: 35%
Bags + accessories: 30%
Cosmetics + personal care: 28%
DIY + garden products: 28%
Pet supplies: 25%
Stationery + hobby supplies: 21%
Cars, motorcycles, bicycles: 19%
Drugstore + health products: 19%
Sports + outdoor products: 16%
None of the above: 11%
Toys + baby products: 7%
Online payments by brandPayPal: 92%
Klarna: 53%
Amazon Pay: 25%
giropay: 19%
Google Pay: 14%
Apple Pay: 11%
AfterPay: 6%
paydirekt: 6%
Other(s): 6%
BillPay: 3%
Masterpass: 0%
MoneyGram: 0%
Neteller: 0%
Skrill: 0%
TransferWise: 0%
Trustly: 0%
Food shopping by typeSupermarket (usual size): 95%
Discount store: 77%
Pharmacy: 70%
Bakery or bistro: 61%
Supermarket (large): 47%
Delicatessen counters in supermarkets: 46%
Farmers' market: 42%
Specialist retailer: 35%
Online store / online retailer: 14%
Health food store: 14%
Mini-market / kiosk: 4%
Food voucher provider: 2%
Other(s): 0%
I don't buy products for everyday use: 0%
Cloud service usageData and images stored online: 47%
None of the above: 33%
Online backup for computers or smartphones: 32%
Online applications to create Office documents (such as Google Docs, Microsoft Office Online, ...): 28%
Smartphone by brandSamsung: 47%
Huawei: 16%
Apple: 15%
Xiaomi/Mi: 9%
Other(s): 4%
LG: 2%
Motorola: 2%
Nokia: 2%
ZTE: 2%
Sony: 2%
OPPO: 0%
No answer: 0%
Don't know: 0%
Realme: 0%
OnePlus: 0%
HTC: 0%
Google: 0%
TV content preferences by genreNews (local or national): 74%
Thriller / Mystery / Crime: 68%
Documentaries: 64%
Comedies: 47%
Science Fiction and Fantasy: 45%
Talk Shows: 39%
Dramas: 38%
Music videos & shows: 33%
Sports: 32%
Soap operas + telenovas: 30%
Horror: 27%
Game shows: 24%
Reality TV: 23%
Other(s): 15%
Animation (cartoons, anime,...): 14%
Children's shows: 12%
Religious: 5%
Don't know: 2%
Video game preferences by genre (if played)Strategy: 57%
Other(s): 43%
Adventure: 17%
Role-playing games: 17%
Simulators: 17%
Sports: 15%
Action-adventure: 11%
Action (platform games, fighting games): 6%
Casual: 4%
MMO (massively multiplayer online games): 4%
MMORPG (massively multiplayer online role-playing games): 4%
MOBA (multiplayer online battle arenas): 0%
Shooters: 0%
Don't know: 0%
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