
Susanne, 54
- Age: 54
- Marital status: Married
- Political affiliation: Centre
- Type of innovation adaptation: Laggards
- Professional and financial situation
- Occupation: Full-time employee
- Net household income: 36.000 to 50.400 euros
- Education: Vocational training (journeyman / master craftsman)
- Housing situation
- Place of residence: Ottobrunn
- Region: Bavaria
- Type of residence: Freehold house
- Impact of the COVID-19 pandemic
- I avoid personal encounters with other people
- I buy more online (whether products or services)
- I have changed holiday plans or cancelled holidays
Susanne in detail
Susanne is an experienced nurse with over 25 years of professional experience. She has worked in hospitals, nursing homes and in home care, interrupted by a longer family break. She has lived in Ottobrunn, a suburb of Munich, since she was a child.
As a senior nurse, Susanne brings extensive knowledge and experience to her work. She has an in-depth understanding of patient care and is adept at administering medication, wound care and assisting with daily activities such as bathing and dressing. She also has experience in dealing with patients suffering from chronic illnesses such as diabetes and heart disease.
In addition to her professional skills, Susanne is known for her friendly and compassionate approach to patient care. Patients and their families greatly appreciate her because she provides emotional support and comfort in difficult times.
Susanne is a mother of two grown-up children and a proud grandmother. In her spare time, she enjoys gardening, cooking and spending time with her family. She also volunteers at her local church as a caregiver for elderly parishioners.
Over the years, Susanne has witnessed many changes in the healthcare industry. She is passionate about keeping up to date with the latest advances in patient care and is always looking for ways to expand her knowledge and skills. As a mentor, she passes on her expertise to younger nursing assistants.
For Susanne, working as a care assistant is more than just a job - it's a calling. She considers it a privilege to be able to make a difference in the lives of her patients and their families and is very proud of her work.
Nevertheless, Susanne is currently struggling with a number of problems in her working life. One pain point is the overwhelming pace of daily tasks. Although she is hardworking and wants to produce high quality work, she sometimes feels overwhelmed by the pace. She is looking for a work environment that values efficiency but also recognizes the importance of diligence.
Another negative point is the rapidly evolving digital landscape. Susanne is proud of her skills, but sometimes feels left behind in the digital age. She is looking for a company that offers continuous professional development and invests in training its employees to keep up with technological advances.
Despite these challenges, Susanne remains optimistic and strives for a work environment that fosters her growth and development. She is looking for a new opportunity to continue improving the lives of patients and their families.
Susanne appreciates age-appropriate services such as designated parking spaces, barrier-free access and printed materials. She is enthusiastic about companies that value older employees and promote collaboration between generations - for example through tandem and mentoring programs. She is willing to share her knowledge and experience with younger colleagues and learn from them at the same time.
Training and further education programs are important to Susanne. She values the opportunity to learn and grow professionally and sees her company as a place where she can develop.
In order to reach Susanne with recruiting measures, it is important to cater to her preferences. She is easy to reach by phone and prefers print applications. Referral marketing is also important to her, as she likes to follow recommendations from trustworthy people.
Another way to reach Susanne is through classified ad portals such as Kleinanzeigen.de. She uses the platform to find bargains and search for jobs or offer her own services. Traditional job portals are also relevant for Susanne, but the company careers page is even more important. This should be simple and user-friendly. High contrasts and easy-to-read fonts combined with subtle colors such as blue, gray and green are particularly appealing to Susanne. Pictures showing younger colleagues who are the same age as her children also appeal to her.
Personal characteristics & attitudes
- Hobbies and interests
- Cooking and baking
- Read
- Meet friends
- Gardening and plants
- Outdoor activities
- A look at the personal future
- Neither optimistic nor pessimistic
- Important aspects of life
- A happy relationship
- Security
- Lead an honest and respectable life
- Food attitudes
- I actively try to eat healthy
- I try to eat less meat
- I avoid artificial flavorings and preservatives
- Attitude towards innovation
- I only buy new technologies when they have been proven in practice
- I like to try out innovative products
- I like to stay technologically up to date
- Internet settings
- I could no longer imagine a life without the internet
- I am worried that my data is being misused on the Internet
- It is important to me to have good mobile internet reception anytime and anywhere
- Attitudes towards digital media
- Digital services allow me to discover new and exciting content
- I prefer physical media of films, books or music (Venyl, CDs, DVDs,...)
- It's too expensive to be able to afford all the streaming services I want
- Attitudes towards personal finances
- I am well informed about my financial situation
- I'm worried about my financial future
- I could imagine handling all financial matters exclusively online
- Attitudes towards services
- I prefer services with personal contact
- Attitudes to travel
- When I travel, I use my smartphone as a travel guide
- When traveling, I always make sure to take the cheapest offer
- I want to experience something unique when travelling
Media use & consumption
- Advertising touchpoints
- Online shops
- Search engines
- Social media websites and apps
- Use of publishing media
- Daily newspapers (print)
- Books (Print)
- ePaper / Online News Websites
- Consumption of magazines and weeklies by brand
- Image of the woman
- Gala
- Focus
- The Mirror
- Brigitte
- Social network usage by brand
- Use of social networks by frequency
- Daily
- Activities on social media
- Private messages sent
- Posts other users liked
- Commented on posts
- Social media usage by platform type
- Messengers (like WhatsApp,...)
- Social Networks (like Facebook)
- Share media (such as on Snapchat, Instagram, YouTube, Pinterest,...)
- Internet usage by device
- Smartphone
- Tablet
- Smart TV
- Internet access by type
- Broadband (DSL, cable, ...)
- Media usage by channel
- (Mobile) Internet
- TV
- Radio
- Website and online service usage by type
- Search engines
- Online shops
- News websites and apps
- Online shopping settings
- Before making a major purchase, I research online
- Customer reviews on the internet are very helpful
- I usually manage ordinary / recurring orders directly via my smartphone or tablet
- Sources of inspiration for new products
- Friends and acquaintances
- Search engines (such as Google)
- In store
- Online shops
- Magazines and newspapers
- Information sources for product research
- Search engines (such as Google)
- Online shops
- Customer reviews
- Brand Awareness by Category
- Consumer electronics
- Smartphone
- Clothing
- Relevance of digital services
- Check online if the product is available in the store
- Return / exchange in-store products ordered online
- Order online and pick up in store
- Online purchases by category
- Clothing
- Books, movies, music + games (excluding downloads)
- Shoes
- Online vs. offline product research by category
- Household appliances
- Books, Movies, Music & Games
- Clothing
- Online payments by brand
- PayPal
- Smartphone by brand
- Samsung
- Cloud service usage
- Online data and images stored
- Online backup for computers or smartphones
- Online applications to create Office documents (such as Google Docs, Microsoft Office Online, ...)
- TV content preferences by genre
- News (local or national)
- Thriller / Mystery / Crime
- Docs
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