All about customer centricity

All about customer centricity

Today, the customer is much more than king. As brand ambassadors, they are the focus of customer-centric corporate strategies and at the beginning of the value chain. To get to know customers better, companies rely on data-driven personas.

What are SaaS personas

What are SaaS personas

SaaS companies need to keep up with changes in customer behavior more than in other industries - with SaaS personas. We show how.

Personas in product development

Personas in product development

A company is successful when it manages to offer products that customers really need or want. But how do you know what will really be in demand?
Agile, data-driven personas are the key to a successful product strategy.

B2B vs. B2C Personas

B2B vs. B2C Personas

Why and when data-based corporate client personas make sense and how they differ from private client personas: We show what matters.